About
About OpsReality
Digital transformation studio for revenue-critical operations.
We help mid-sized teams escape the gap between ad-hoc spreadsheets and heavyweight enterprise software by designing, building, and operating custom, AI-assisted internal platforms.
Who we are
A practical partner for operations-heavy teams
OpsReality is a digital transformation studio that designs, builds, and operates revenue-critical systems for mid-sized businesses that are stuck between spreadsheets and enterprise software.
We design and build custom, AI-assisted internal operations platforms that replace spreadsheets, email chains, and manual decision-making for organizations where "the way we've always done it" no longer scales.
Our work lives in the messy middle between strategy decks and line-level execution. We partner with revenue, operations, finance, and customer teams to turn tribal knowledge into reliable, observable systems your team will actually use.
Instead of forcing your business into a one-size-fits-all SaaS product or a multi-year ERP implementation, we start from your real-world workflows and design tools that reflect how your team actually operates.
Stage
Growing mid-sized organizations, typically 50–1,000 employees.
Focus areas
Revenue operations, finance, customer operations, and service delivery.
Typical teams
Leaders who feel the pain of manual processes every single week.
Where we fit
Stuck between spreadsheets and enterprise software?
If your workflows are too critical for ad-hoc tools but too unique for SAP, Oracle, or Salesforce custom hell, you're exactly who we built OpsReality for.
- Too big for ad-hoc processes and hero efforts
- Too small for SAP, Oracle, or Salesforce custom hell
- Drowning in Excel, SharePoint, email, and tribal knowledge
- Struggling to see what's really happening across teams and tools
- Aware that small errors in ops now have real revenue impact
We don't sell a generic platform. Instead, we bring a repeatable way of working: mapping your real-world processes, designing the right workflows, and then building the connective tissue between your people, spreadsheets, and SaaS tools.
The outcome is a system that feels purpose-built for your team – with guardrails, automation, and AI assistance where it actually moves the needle.
How we work
From discovery to operated systems
We stay close to the work, from first whiteboard session to day-to-day operations, so your internal platform stays aligned with how your business really runs.
We shadow processes, review spreadsheets, and talk to the people doing the work to understand how decisions are really made.
The output is a clear map of systems, handoffs, and failure points grounded in your actual operations.
Together we design workflows, data models, and automations that reflect how your team should operate when everything goes right.
We then build a custom, AI-assisted operations platform that integrates with your existing tools instead of replacing them.
We stay involved to monitor adoption, tune automations, and evolve the platform as your team and business change.
Over time, your internal platform becomes a source of leverage, not a source of overhead.
Ready when you are
If this sounds like your world, let's talk
If you're living in the gap between brittle spreadsheets and overgrown enterprise tools, we'd love to learn more about your world and share how we might help.